Guest Services


guestservices

Meet Your Guest Services Team​

Welcome to your go-to spot for support and assistance during your visit! Our Guest Services Team is here to ensure you have a seamless and delightful shopping experience. Whether you need help finding your way around, booking special services, or simply have a question, our friendly team is at your service.​

What We Do ​

Our Guest Services Team is dedicated to making your visit as enjoyable and efficient as possible. Here’s how we can assist you:​

  • Planning Your Day: Dreaming of the ultimate day at our centre? Seeking local gems? Drop us a line, and we'll craft an extraordinary day our itinerary for you. ​
  • Service Bookings: Need a phone charger or a stroller for your little one? Let us handle the arrangements for you.​
  • Wayfinding: Not sure where to find a specific store or amenity? We’ve got the maps and the tips to help you navigate our centre with ease.​
  • Feedback: Loved your experience? Or maybe something wasn’t quite right? Talk to us! Your feedback is invaluable and helps us enhance the centre experience.​
  • Gift Cards: Can't decide on the perfect gift? Our Gift Cards are a surefire hit, and our dedicated Guest Services Team is ready to assist you in gifting the present of possibility! ​

Each member of our team is equipped with the knowledge and skills to assist you. Our team can speak English, French, Italian, Romanian, Hungarian and Spanish​.

Come and Say Hello! Next time you’re in the centre, don’t hesitate to stop by our Guest Services desk. Whether you’re looking for directions, service information, or just a local recommendation, we’re here to help. We look forward to making your shopping experience extraordinary!​