HEART service

HEAR/T SERVICE


Castel Romano Designer Outlet is proud to offer a video call service with a remote interpreter in Italian Sign Language (LIS) with the aim of ensuring greater accessibility to stores and services for the deaf community.

The service is free, immediate, accessible 7 days a week, including holidays, from 9 am to 9 pm.

Deaf customers can use the LIS video-interpreting service, simply by scanning the QR-Codes in our boutique and at Guest Services with a tablet or smartphone. The aim of the service is to offer a more inclusive shopping experience, thanks to simpler, more professional and accessible communication between the staff of the boutiques and the deaf customer.

Register now to the platform and discover the service.


 

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