Plan Your Visit
Getting here by...
GETTING HERE
By Car
Ashford Designer Outlet is conveniently located for easy access from the M20 motorway, off Junction 9, Junction 10, or 10a. Alternatively, the centre can be reached from the A20, A2070 and the A28.
To find us using your sat nav, enter TN24 0SD.
Parking is £2.50 every four hours. Our car parks are free for guests staying up to 30 minutes, blue badge holders, and everyone after 5 pm.
Car Charging
*Please note that the electric vehicle charging points are situated within the Southern Car Park (near Asda). There are a total of 5 electric points, with 10 chargers. Please click the link to check current availability and prices.
Cycling & Walking
By Coach
We offer coach packs to all pre-booked coach parties, benefits include food and beverage vouchers, further discount offers, and additional offerings to drivers.
We have a designated coach park with free parking all year round, don’t forget to book!
To make a booking simply click on the link below.
ticketless parking
Simply park your car, enjoy your day, and before leaving enter your vehicle registration into a car parking machine and pay.
Blue Badge Holders
We are pleased to offer all Blue Badge holders the option to add your vehicle registration to our ANPR database. Doing so will allow you free parking without the need to use our payment machines during your visit.
By Train
Ashford International is less than a five minute walk from Ashford Designer Outlet. You will need to exit from the international side of the rail station and follow the directional signage to the centre.
The high-speed link from London St. Pancras takes just 38 minutes, priced from £13.70 one way when you book in advance.
Regular services are also running from Charing Cross, London Bridge, Waterloo, Victoria, and the South.
Customers that show a valid train ticket to Ashford International at Guest Services will receive a McArthurGlen Club day pass in their wallet, which unlocks an extra 10% off in participating brands.
Find discounted train ticket information for Southeastern journeys including group discounts, cheap kids’ tickets, plus booking information below:
Guest Services
- Mobility Hire - Electric scooters and wheelchairs, free of charge
- Stroller Hire - Double & single strollers available. Suitable for children up to 5 years old, free of charge
- Kiddy Cabs are available for hire. They are in 4 different locations around the centre.
- Gift Cards
- Lost property
- Free phone charging
- First-aid point
- Taxi calling/booking
- Quiet room located upstairs by our Guest Lounge
- Baby changing room facility
- Changing places room
- McArthurGlen Club registration
- General information and tourist information
- Neurodiversity backpack hire for adults and children. Click here for more information.
Reservations and enquiries can be made by calling the team: +44 (0) 1233 895940 or email us at guest@ashforddesigneroutlet.com
Disabled Access
Mobility scooters and wheelchairs are available for free in our centre. You can hire these from our Guest Services on the day (subject to availability), or enquire in advance. ID will be required upon collection.
For more information please contact the Guest Experience team on 01233 895 900 or email guestservices@ashforddesigneroutlet.com
Dogs Welcome
Discover our dog-friendly stores and restaurants below.
How to find us
Plan your day
Opening times
Today
09:00 - 21:00
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Monday
10:00 - 21:00
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Tuesday
10:00 - 21:00
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Wednesday
10:00 - 21:00
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Thursday
10:00 - 21:00
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Friday
10:00 - 21:00
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Saturday
09:00 - 21:00
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Sunday *
10:00 - 18:00* In accordance with Sunday Trading Laws, Abercrombie & Fitch, Adidas, Mountain Warehouse, Calvin Klein, Clarks, Hollister, Levi's, Moss Bros, Nike, M&S, Polo Ralph Lauren & Tommy Hilfiger open for trade 11am - 5pm
* In accordance with Sunday Trading Laws, Abercrombie & Fitch, Adidas, Mountain Warehouse, Calvin Klein, Clarks, Hollister, Levi's, Moss Bros, Nike, M&S, Polo Ralph Lauren & Tommy Hilfiger open for trade 11am - 5pm
Services
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Restaurants & Cafes
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Free Wifi
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Car Park
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Disabled Access
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Pet Friendly
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Gift Cards
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Safer Shopping